Need Support?

We've streamlined our support process to make it as straightforward and efficient as possible for you. Instead of navigating through complex ticketing systems, you can now reach out to us directly via our contact form. Here’s what you need to know:

Direct Email Contact: Fill out our contact form, and your message will be sent straight to our inbox. This change allows for a more personal and direct line of communication between us and our users.

Response Time: Our dedicated support team consists of a single member, ensuring your queries receive personal attention. However, this means response times may vary. We appreciate your patience and understanding as we work to address each inquiry with the care it deserves.

Before You Contact Us:

- Check Our Documentation: Many common questions and issues are covered in our detailed product documentation. It's often the quickest way to find the answer you need.

- Community Support: Don't forget to utilize our community forums and Discord channel. These resources are great for getting help from both our team and fellow users who may have faced similar questions or issues.

Guidelines for Contacting Us:

- Provide Detailed Information: We often receive messages that lack specific details, making it challenging for us to offer efficient assistance. To help us serve you better, please include as much information as possible about your issue.

- Maintain Respectful Communication: Our team is committed to assisting you, but we expect courteous interaction. Abusive behaviour towards our staff will not be tolerated. As per our terms, we reserve the right to refuse support in such cases.